Privacy Policy

This Privacy Policy explains how Sweet Fashion Wholesale collects, uses, stores, protects and discloses personal information when customers and visitors access or use:

https://sweetfashionwholesale.shop

Our online store sells women's fashion products, including women's clothing sets, tops, bottoms and related apparel.

We respect your privacy and process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and applicable Italian data protection requirements.

1. Information We Collect

We may collect personal information that you voluntarily provide when using our website.

This may include:

• Full name;

• Email address;

• Telephone number;

• Billing address;

• Shipping address;

• Order information;

• Products purchased;

• Order history;

• Customer service communications;

• Return and refund information;

• Account information if you create an account;

• Marketing preferences;

• Information you provide through contact forms, reviews or customer support.

We do not intentionally store complete payment card numbers on our own systems. Payment information is processed by authorized payment service providers.

2. Automatically Collected Information

When you visit our website, certain technical information may be automatically collected.

This may include:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Referring website;

• Pages viewed;

• Website interaction information;

• Date and time of visits;

• Cookie identifiers;

• General geographic information derived from IP address.

This information may be used to operate, secure and improve our website.

3. How We Use Personal Information

We may use personal information to:

1. Process and fulfill orders.

2. Arrange delivery and provide shipping updates.

3. Process payments.

4. Provide customer service.

5. Process returns, exchanges and refunds.

6. Respond to customer questions.

7. Detect and prevent fraud.

8. Protect website security.

9. Improve website functionality.

10. Analyze website performance.

11. Maintain business and accounting records.

12. Comply with legal and regulatory obligations.

13. Send marketing communications where legally permitted and where appropriate consent has been obtained.

We do not use personal information for unrelated purposes without an appropriate legal basis.

4. Legal Bases for Processing

Depending on the circumstances, we may process personal information because:

• Processing is necessary to perform a contract with you;

• Processing is necessary to take steps at your request before entering into a contract;

• Processing is necessary to comply with a legal obligation;

• Processing is necessary for our legitimate business interests;

• You have provided consent where consent is required.

Where processing is based on consent, you may withdraw your consent at any time.

5. Cookies

Our website may use cookies and similar technologies.

Cookies may be used for:

• Shopping cart functionality;

• Checkout functionality;

• Website security;

• Login functionality;

• Website preferences;

• Analytics;

• Performance monitoring;

• Marketing where legally permitted.

You may control certain cookies through your browser settings or available cookie-consent tools.

Disabling necessary cookies may affect the operation of certain website features.

6. Shopify and Service Providers

Our online store is operated using Shopify.

Shopify may process personal information in connection with hosting, checkout, security and other services provided to merchants.

We may also use third-party service providers for:

• Payment processing;

• Shipping and delivery;

• Email communications;

• Website analytics;

• Customer support;

• Fraud prevention;

• Website security.

Service providers receive only the information reasonably necessary to perform their services.

7. Sharing Personal Information

We do not sell personal information to unrelated third parties for their independent marketing purposes.

We may share personal information when necessary with:

• Shopify and technology providers;

• Payment processors;

• Shipping and logistics providers;

• Website service providers;

• Analytics providers;

• Customer-support providers;

• Professional advisers;

• Government authorities where legally required.

We require service providers to handle personal information appropriately and in accordance with applicable requirements.

8. International Data Transfers

Some service providers used to operate our online store may process personal information outside Italy or the European Economic Area.

Where personal information is transferred internationally, we will take appropriate measures required by applicable data protection law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order and transaction information may be retained for accounting, tax, legal and dispute-resolution purposes.

Customer service communications may be retained for the period reasonably necessary to resolve customer requests and maintain business records.

Marketing information may be retained until you withdraw your consent or otherwise exercise applicable rights.

10. Your Privacy Rights

Depending on applicable law, you may have rights including:

• The right to access your personal information;

• The right to correct inaccurate information;

• The right to request deletion;

• The right to restrict certain processing;

• The right to object to certain processing;

• The right to data portability;

• The right to withdraw consent;

• The right to object to direct marketing;

• The right to lodge a complaint with a competent data protection authority.

Requests may be submitted to:

info@sweetfashionwholesale.shop

We may need to verify your identity before processing certain requests.

11. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration and disclosure.

However, no electronic transmission or storage system can guarantee absolute security.

12. Children's Privacy

Our website is intended for general consumers and purchasers.

We do not knowingly collect personal information directly from children where prohibited by applicable law.

If you believe that a child has provided us with personal information improperly, please contact us so that we can review the situation and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites.

This Privacy Policy applies only to Sweet Fashion Wholesale and our website.

We are not responsible for the privacy practices of independent third-party websites.

14. Privacy Policy Updates

We may update this Privacy Policy periodically.

The updated version will be published on our website:

https://sweetfashionwholesale.shop

Customers are encouraged to review this page periodically.

15. Privacy Contact Information

Sweet Fashion Wholesale

Email: info@sweetfashionwholesale.shop

Phone: +39 06 2343 30991

Address:

VIA ILDEBRANDO DELLA GIOVANNA, N. 157 F
ROMA (RM), Italy

Website:

https://sweetfashionwholesale.shop