Shipping policy

Shipping Policy

Thank you for shopping at Sweet Fashion Wholesale.

This Shipping Policy explains how we process and deliver orders purchased through:

https://sweetfashionwholesale.shop

Our products include women's clothing sets, tops, bottoms and related women's fashion apparel.

1. Free Shipping

We currently offer free shipping on orders placed through our website, subject to the availability of shipping services to the customer's destination.

No standard shipping fee will be charged at checkout for eligible deliveries.

Free shipping does not necessarily include customs duties, import taxes, brokerage fees or other charges that may be imposed by authorities in the destination country.

2. Order Processing

Orders are normally prepared for shipment after successful payment confirmation.

Processing time may vary depending on:

  • Product availability;

  • Order volume;

  • Payment verification;

  • Public holidays;

  • Warehouse processing;

  • Shipping carrier conditions.

Customers will receive order-related communications where appropriate.

3. Estimated Delivery Time

Our standard estimated delivery period is:

15–20 calendar days

The estimated delivery period begins after the order has been processed and dispatched, unless otherwise stated during checkout.

The 15–20 day period is an estimated delivery timeframe and is not a guarantee of a specific delivery date unless expressly stated otherwise.

4. Delivery Delays

Delivery may occasionally take longer than the estimated timeframe because of circumstances outside our reasonable control.

Possible causes include:

  • Customs inspections;

  • Weather conditions;

  • Transportation disruptions;

  • Carrier delays;

  • Public holidays;

  • Incorrect or incomplete shipping information;

  • High seasonal shipping volumes;

  • Government restrictions;

  • International logistics disruptions.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide appropriate information.

5. Shipping Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please carefully verify:

  • Full name;

  • Street address;

  • Apartment or unit number where applicable;

  • City;

  • Postal code;

  • Country;

  • Telephone number where requested.

We may not be responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

6. Tracking

Where tracking information is available, customers may receive tracking details after their order has been dispatched.

Tracking information may take some time to become active after the shipping carrier receives the package.

7. Failed Delivery

If a delivery cannot be completed because of an incorrect address, failure to collect the package, refusal of delivery or another customer-related reason, the customer should contact us as soon as possible.

Additional shipping or re-delivery costs may apply where permitted by applicable law.

8. Customs, Duties and Taxes

For international deliveries, the destination country may impose customs duties, import taxes, VAT, brokerage fees or other charges.

These charges may vary according to the destination country's laws and customs procedures.

Where such charges are legally imposed on the customer, they may be payable by the customer unless otherwise stated at checkout or required by law.

Customers are responsible for complying with applicable import requirements in their destination country.

9. Lost or Damaged Packages

If a package appears to be lost, damaged or significantly delayed, please contact us at:

info@sweetfashionwholesale.shop

Please provide your order number and any available tracking information.

If a package arrives visibly damaged, customers should retain the packaging and contact us promptly.

We will investigate the issue with the relevant delivery provider and provide an appropriate solution in accordance with applicable law.

10. Delivery Information and Consumer Rights

Estimated delivery information is provided to help customers understand when orders are expected to arrive.

Nothing in this Shipping Policy limits mandatory consumer rights concerning delivery, non-delivery, cancellation or refunds.

Where applicable law provides a specific delivery deadline or remedy, those statutory requirements will apply.

11. Contact Information

Sweet Fashion Wholesale

Website: https://sweetfashionwholesale.shop

Email: info@sweetfashionwholesale.shop

Phone: +39 06 2343 30991

Address:

VIA ILDEBRANDO DELLA GIOVANNA, N. 157 F
ROMA (RM), Italy